Updates and Observations from the Pacific Gardens Office

Goodness, it really has been a busy Spring and Summer for the Pacific Gardens Staff! Lots of residents coming and going, plenty of work going on around the community, and many more changes on the horizon. Eventually, we knew that we would want to come back and detail a few quick thoughts that we had in order to make sure we were all on the same page. We hope this will be seen as useful for our residents, or simply for guests inquiring about coming here. Here are a few thoughts:

1. With the warmer weather, it is common to see more people entering and leaving the buildings. A little time outside or away is good, and while the inside is a great shield from the heat, we should also be careful about who we let in, and who we give codes or keys to. Please make sure that if anyone approaches you to let them inside that you inform them that it is against your lease. Our vendors will always be given access by us prior to coming into the building, but guests should always attempt to make contact with the resident that they are visiting to be let in. Also, please do not distribute keys or codes to anyone that is not a resident. This leaves not just yourself, but others in your building, open to security issues down the road. All guests should be let in at the door or use the panel systems to call out to the apartment for entry.
2. Animals galore! While it is amazing to see pet owners out and about with their beloved, hairy companions, it is absolutely necessary that everyone clean up after their pet immediately. Pet waste is not just gross because of poor grounds keeper sometimes has to pick it up, but also because our residents have to see it in their front lawns. Let’s face it: our community is much to beautiful to have waste just laying around.
3. During the summer months, our community sees its fair share of people moving in and out. While it is sad to see residents go, it is important that residents properly dispose of trash and other items accordingly, and that they make sure to provide us a correct forwarding address for deposit. IT IS IMPERATIVE that no large pieces of furniture be disposed by our dumpsters, and that all bagged trash goes into the dumpster, and is not laid beside it. In addition, we want to make sure that everyone receives their deposit, and in a timely fashion, so make sure to provide an address for its delivery!
4. One more thought comes to mind: we know that a lot of people will find times away from their home, or will be spending a lot of time inside avoiding the summer heat. As such, we ask that everyone be diligent in submitting maintenance reports for items that are damaged or need replaced (especially for emergency items like leaks, power outages, total drain blockages, etc.). We will respond as quickly as possible to these requests. Lastly, our office and staff are taking the safety of our residents as a matter of utmost priority. Try to refrain from submission of very small work orders, and make sure that all residents are feeling well, and are able to either be out of the apartment or in a separate room while the work is being completed (REMINDER: your Rent Café portal is a great place to submit electronic maintenance requests).

With this all in mind, it is our hope that we all have a great summer. Thanks to everyone for making Pacific Gardens a great place to live, and we look forward to finding more ways to engage with all of you in the future.