NEWS

The Importance of Online Reviews

The South Park Post

March 23, 2021

Online reviews have become part of the vetting process for consumers whether they’re looking for a place to have dinner, where to buy a car or which apartment community they’re going to be calling home. To that point, we’d certainly appreciate you sharing your experiences with other prospective tenants. At all eleven of the apartment communities that Robert Hancock & Co. manages, we are committed to providing outstanding customer service, an enjoyable environment for you to call home and a clean, safe, well-maintained and reasonably priced community for you to live in.

If you feel that you’re getting the 5-star service that we strive to bring to you every day, we’d like to ask you to kindly leave a review for your apartment community online. Reviews on Google and Apartments.com are a great way for others to find out about our communities. If you feel that you’re not getting the kind of 5-star treatment you would like, please call your property manager so we can talk about how we can better match your expectations.

When filling out online reviews it’s very important to:

  • Provide useful and constructive feedback
  • Talk about a range of elements, including customer service
  • Be detailed, specific, and most of all honest.
  • Leave out links or other personal information.

We here at Robert Hancock & Co. appreciate you choosing our communities to call home and thank you for taking the time to share your experiences with us and others who are looking for their new home!

For those of you looking for your next apartment home now, give us a call and schedule a tour so we can help you find the perfect place to call home! If you’re a few months away yet, that’s no problem! Our wait list option is perfect for you! We can show around and get you qualified today and reserve your apartment for when you’re moving and you only pay the application fee and $150 deposit, with the other $200 not due until you move in. Let us help you take the stress out of looking for your next home this spring or summer!

You can see all of our properties at roberthancockco.com! Please call or email your apartment community of interest’s Leasing Office today to find out more!