Pinhook Flats Grounds and Maintenance: On the Mark(s)!

September 28, 2020


There is a lot that goes into making Pinhook Flats a great community to live in. Robert Hancock and Co prides ourselves on our 3 C’s:

  • Commitment – We are a team of professionals dedicated to providing outstanding customer service to our residents.
  • Community – We provide an enjoyable environment for our residents to share as neighbors
  • Comfort – We aspire to provide our residents with homes that are reasonably priced, well-maintained, clean, and safe.

None of our commitments to you would be possible with out Mark C and Mark S doing what they do. Since the post length is limited to 5000 words, I won’t go over all the things that they do here on a daily basis to make sure that things on the property and in your home are working well and running smoothly, but let’s just say that they both have an ‘S’ on their chest. We had to have them leave the capes at home for safety reasons, but rest assured they have them!

With over 20 years of combined service time with RHC, they have the knowledge and expertise to handle even the toughest of issues. What that means for you is quite simply the best service available anywhere. Period.

Mark, Mark, Jackie and Ben really appreciate all of your help and coordination with maintenance requests during Covid-19 so we’re able to get things taken care of while keeping everyone’s health and safety at the forefront of our concerns.

If you need maintenance, you can schedule it online, using your Rent Café account or you can call or email the office. Thank you to all of our wonderful residents for making Pinhook Flats the wonderful community that it is and thank you to Mark C and Mark S for all that you do to keep it that way!