Whenever our maintenance techs go out on a service call, they leave behind a tag explaining when they were there and what they did. On the flip side of this tag is a short survey that residents are encouraged to fill out and return to the office. We always appreciate any feedback our residents have to offer! Here are some of the most recent comments from those surveys:
“Thanks for unclogging my drain! I really appreciate the speedy service!”
“Thank you for your promptness! Love being able to submit online also!”
“Very impressed with the level of service, thank you!”
Big thanks to Robert, Highclere’s regular maintenance tech and also to our on-call emergency crew from our Omaha sister properties: Dale, Mark and Tim. Keep up the good work guys!